Privacy Policy

Effective date: January 24th, 2025

At Abruptive LLC, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your personal information.

This Privacy Policy applies to all websites and services owned and operated by Abruptive LLC, collectively referred to as "our platforms," unless specified otherwise. If you have additional questions or require more information about our Privacy Policy, please contact us at legal (at) abruptive.com.

This Privacy Policy applies to all online activities across our platforms and is valid for visitors to our websites regarding information that they share and/or collect through our services. It does not apply to information collected offline or through other channels.

1. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

2. Information We Collect

We collect two main types of information:

Voluntarily Provided Information: This includes information you provide directly, such as:

• Name, email address, phone number, and other contact details.
• Payment information (e.g., credit/debit card details).
• Any other personal information you choose to share (e.g., during registration or customer support inquiries).

Automatically Collected Information: This includes information collected automatically when you use our services, such as:

• Log Data: Includes IP address, browser type, pages visited, and interactions with the site.
• Device Data: Information about the device you use, such as device type, operating system, and location data.
• Cookies: We use cookies to enhance user experience and track website usage (see our Cookie Policy for more information).

3. How We Use Your Information

We use the information we collect to:

• Provide, improve, and personalize our services.
• Communicate with you about updates, promotions, and customer support.
• Process payments and manage subscriptions.
• Perform analytics, research, and business development.
• Comply with legal obligations and resolve disputes.

4. Legal Bases for Processing Your Personal Data (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent to process your data (e.g., for marketing communications).
• Performance of a Contract: To fulfill our contractual obligations with you (e.g., processing payments, providing services).
• Legitimate Interests: Where necessary for our legitimate interests, such as improving our services or analyzing usage data.
• Compliance with Legal Obligations: Where processing is necessary to comply with legal obligations, such as tax reporting.

5. Data Retention and Security

Retention: We keep your data only as long as necessary for the purposes outlined in this policy or as required by law. For example, we retain billing information for a period necessary to comply with tax laws.

Security: We take commercially reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no data transmission or storage system can be 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights Over Your Personal Information (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request updates or corrections to your personal data.
• Right to Deletion: Request the deletion of your personal data, subject to certain conditions (e.g., data is no longer needed or you withdraw consent).
• Right to Restriction of Processing: Request that we restrict the processing of your personal data, such as when you contest its accuracy.
• Right to Data Portability: Request your personal data in a structured, commonly used, machine-readable format, or ask us to transfer it to another organization.
• Right to Object: Object to the processing of your personal data for direct marketing or legitimate interests.
• Right to Withdraw Consent: Withdraw consent for processing your data at any time.
• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK or the Data Protection Authority in your country.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will delete it immediately.

8. International Data Transfers

Your data may be transferred to and stored in countries outside your home jurisdiction. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure that your personal data is treated securely and in accordance with applicable data protection laws.

9. Marketing Communications

We may use your personal information to send you promotional messages about our products and services, as well as those of third parties we believe may be of interest to you. You can opt-out of marketing communications at any time by contacting us or using the opt-out features provided in the communication.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to track website usage, improve user experience, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of significant changes by posting the new policy on our website or contacting you directly.

12. Additional Disclosures

California Privacy Rights (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Access to Your Data: Request the categories of personal data we collect about you.
• Deletion: Request the deletion of your personal data.
• Opt-out: Opt-out of the sale of your personal data (if applicable).
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Canada (PIPEDA): For users in Canada, PIPEDA applies, and you have the right to:

• Access Your Data: Request the personal information we hold about you.
• Correct Inaccuracies: Request updates to inaccurate or outdated personal data.
• Withdraw Consent: Withdraw consent at any time, subject to restrictions.

13. Business Transfers

In the event that we or our assets are acquired, or we go out of business or enter bankruptcy, your personal information may be transferred as part of the assets to the acquiring party.